Platform Features

Everything you need to
dispatch smarter

From the AI voice call to the live tracking map — every piece of the roadside rescue workflow, automated and intelligent.

24/7 Availability

Never miss a call, day or night

50 State Coverage

35,000+ mechanics nationwide

No App Required

Works in any mobile browser

Instant Notifications

SMS and email alerts in real time

Multi-User Access

Invite your team to the dashboard

Custom AI Voice

Train the AI on your shop's info

Call Transcripts

Full text of every AI conversation

Human Handoff

Transfer to a human when needed

AI Voice Agent

Sam, your 24/7 AI dispatcher

Our AI agent handles inbound calls with human-like conversation. Sam collects driver name, vehicle details, and issue type — all in under 90 seconds. No hold times. No transfers. Just instant, intelligent dispatch.

Natural voice conversation — callers can't tell it's AI
Extracts name, phone, vehicle year/make/model, and issue
Handles edge cases: multiple vehicles, vague descriptions, emotional callers
Customizable personality and business-specific knowledge
Seamless handoff to human operators when needed

AI Voice Agent

SMS Magic Link

One tap to share location & pay

After the AI call, drivers get an SMS with a secure magic link. One tap opens a mobile-optimized page where they share GPS location and authorize a small Stripe payment hold — no app download required.

SMS delivered within seconds of call completion
Mobile-optimized web page — works on any phone
GPS sharing with one-tap browser geolocation
Stripe-powered secure payment authorization
Real-time status updates via the same link

SMS Magic Link

Smart Matching

The right mechanic, every time

Our scoring algorithm evaluates 35,000+ mechanics across multiple dimensions to find the optimal match. Distance, specialty, vehicle type expertise, customer rating, response time, and mobile capability — all weighted and ranked in milliseconds.

Multi-factor scoring: distance, specialty, rating, availability
Vehicle-type matching: cars, trucks, Class 7-8, diesel, electric
Issue-type matching: flat tires, engine, electrical, lockout
Mobile service detection — prioritizes mechanics who come to you
Automatic fallback to second and third best matches

Smart Matching

Live Tracking

Real-time visibility for everyone

Once a mechanic accepts the job, both parties get a live tracking view. Drivers see the mechanic's ETA and route on an interactive map. Operators see all active jobs on a unified dashboard.

Interactive map with real-time mechanic location
ETA calculations with traffic-aware routing
Status updates: accepted, en route, on scene, completed
Driver and mechanic can message through the platform
Admin dashboard with bird's-eye view of all active jobs

Live Tracking

Secure Payments

Authorization holds that protect everyone

Drivers authorize a small hold via Stripe before dispatch. This ensures mechanics get paid and drivers aren't charged until service is rendered. The hold converts to a charge only after job completion.

Stripe-powered PCI-compliant payment processing
Authorization hold — no charge until mechanic arrives
Automatic charge on job completion
Refund and dispute handling built in
Driver payment receipts via email and SMS

Secure Payments

Admin Dashboard

Complete control, zero complexity

A full-featured admin dashboard gives you visibility into every call, job, mechanic, and payment. Filter, search, export, and manage your entire operation from one place.

Call logs with transcripts and recordings
Job lifecycle management with status tracking
Mechanic directory with scoring and performance data
Revenue analytics and dispatch metrics
Outreach campaigns to recruit new mechanics